Information

ACCIDENT & EMERGENCIES

At the Accident Site

Call for an ambulance if there are injured victims

Right after the accident has occurred, check if all parties involved are injured. If anyone is in need of medical attention, call for an ambulance at 995 immediately. Do not move the bodies or vehicles while waiting for help.

Report the accident to the police (if needed)

You also have to call the police at 999 if the accident involves:

Fatalities
Pedestrians/cyclists
Hit-and-run cases
Injuries where the victim had to be taken to the hospital
Damage to government property
Foreign vehicles

Refer to link to find out more:

What to Do Right After a Traffic Accident

Once safe

Call April Bikes and proceed to take photos of:

The accident scene
Damages of both vehicles (or lack of damages)
Vehicle plate of both vehicles
NRIC and driver's licence of opposite party

Proceed to an accident claim workshop (as advised by us) to make a report (within 24hrs of a working day). If the motorcycle is not safe to ride, April Bikes will arrange a tow to bring you and your vehicle to the accident claim workshop.

If the motorcycle is safe to ride, you may proceed to ride off. If the motorcycle is badly damaged and requires immediate attention, leave it at the workshop. Our staff will arrange for a replacement bike as soon as possible.

BREAKDOWNS

For breakdowns on expressways,

Call the LTA Hotline at 1800-2255 582.
Inform the officer of your location. The name of the expressway, the direction of travel and any landmarks such as lamppost number.
LTA will send the recovery crew (within 15 minutes) to bring you and your vehicle to the nearest designated car park outside the expressway.
Once the motorcycle is towed to the nearest car park, then proceed to furnish the following details to April Bikes below.

For breakdowns on a street roadside,

Attempt to push to a safe location (nearest carpark or a quieter road).
Contact April Bikes’ Staff and send the following information to April Bikes Whatsapp for towing:
- Rider's Name:
- Rider's Phone Number:
- Bike Plate Number and Model:
- Location of Pick Up:
- Description of the breakdown (symptoms and/or known/visible damages)
You may leave the bike but leave the key somewhere safe on the bike (e.g., inside the box).
The hirer will be required to take pictures of the bike and the surrounding area and parking lot number.

Look Further
- The number one way to improve your riding is to look as far ahead as is physically possible. Even experienced riders often don’t do this, and find themselves reacting to hazards rather than planning for them. It takes practice though, because our instinct is to check what’s right in front of us. Keep telling yourself ‘eyes up’ and use your peripheral vision to keep tabs on the near stuff
Relax
- Upper body tension wrecks a bike’s handling because it stops the bars moving freely. If you find the bike doesn’t want to turn, or keeps running wide, check your upper body for tension. Aching neck or shoulders are a clue. Top tips are to take a few deep breaths, grip with your knees not your hands, and waggle your elbows to loosen up.
Inspect your motorcycle before each ride
- It’s a good idea to inspect your bike before you ride to ensure it is as safe as possible. Check your headlights, taillights, turn signals, brakes, fuel, oil, tire pressure, mirrors, handlebars and horn.
Obey traffic rules, use your turn signals and ride at the speed limit
- This may sound remedial, but it’s important to follow traffic rules, use signals and drive the posted speed limit to avoid accidents. According to the Insurance Institute for Highway Safety, close of half of all motorcyclist deaths were caused by excessive speed.
Be visible
- You cannot assume you are visible to other drivers.
- Here are some ways to remain visible:
  - Avoid other drivers’ blind spots
  - Wear reflective or bright clothing
  - Always use your turn signals
Be observant and watch for road hazards
- Driving defensively enables you to anticipate traffic problems and road hazards. Sand, oil and gravel can make you lose traction. Bumps and potholes are equally dangerous and should also be avoided.

Refer to link below to access articles, lessons and online courses to improve your knowledge and learn from the community.

National Safety Council resources for Motorcycle Riding